At Roof Leak Detection Services, we prioritize your privacy and the protection of your personal data. Our commitment is reflected in this Privacy Policy, which details our approach to managing your information responsibly. We adhere to privacy standards across various jurisdictions, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.
This policy is designed to cover all aspects of our website, applications, services, and products at https://roof-leak-detection-services.trustedstandard.com. Please be aware that this policy does not apply to external third-party platforms, applications, or services which may be accessed via links on our platform; each of these will have its own privacy policies.
Our Privacy Policy addresses the various ways in which we process your personal data when you engage with us:
- As an authorized user of our applications and services.
- When visiting any of our websites that are linked to this Privacy Statement.
- Upon receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS.
In these interactions, we collect a range of personal data including but not limited to:
- Account details necessary for service access and management.
- Payment information for transaction processing.
- Financial details required for invoicing and billing purposes.
- Purchase history for service improvement and customer support.
- Mobile device identifiers for optimized mobile experiences.
- Location data where relevant to the services provided.
- Feedback and reviews to enhance our offerings.
- Social media information if you choose to link your accounts with us.
- Product and service usage data to better tailor our products to customer needs.
We collect this information through a combination of user input, direct interactions, and automated technologies such as cookies and tracking tools. In some cases, third parties may provide us with personal data, subject to their own privacy practices.
Our website uses cookies to enhance the user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics types, each serving a specific function. Users have the option to control non-essential cookies through our dedicated Cookie Manager.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed or when statutory retention periods have expired, we take steps to delete or anonymize it in a secure manner.
To safeguard your personal data, we implement organizational and technical measures designed to protect against unauthorized access, use, alteration, or disclosure. This includes the use of encryption for data transmission and collaboration with reputable third-party processors who also commit to protecting your information.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.
As a data subject, you have rights under various privacy laws depending on where you are located. These rights may include accessing your personal data, rectifying any inaccuracies, requesting erasure or restriction of processing, obtaining a copy of your data, objecting to specific types of processing, and the right not to be discriminated against for exercising your privacy rights. If you wish to exercise any of these rights, please reach out to our privacy team.
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or requirements under the law. Any updates will be posted on our website, and we encourage you to review this policy regularly for any changes.
Should you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please contact our privacy team by email at [email protected] or through written correspondence to the address provided on our website. Your privacy and trust are of utmost importance to us, and we are committed to addressing any concerns you may have.